Email Account

Configure the SMTP mail server used by your storefront to send all transactional emails.

The Email Account page (labeled "System Mail Account" in the page header) lets you configure the SMTP server credentials your storefront uses to send all outgoing emails. This includes order confirmations, shipping notifications, password resets, contact form submissions, and every other transactional email your store sends. Without a properly configured email account, your storefront cannot send emails to customers or administrators.

The page also includes a test mail feature that lets you verify your SMTP configuration by sending a test email directly from the admin.

Configure Email Account

From your admin, go to Settings > Email Account.
Fill in the SMTP fields described below.
Click Save in the page header.

SMTP Settings

Field	Description
Support Email	The email address displayed to customers as your store's support contact. This is stored as the `EmailContactTo` configuration value and is used as the recipient address for contact form submissions on the storefront. Required; must be a valid email address.
Login	The username or email address used to authenticate with your SMTP server. Required.
Password	The password for SMTP authentication. Required. Displayed as a masked field.
Server	The hostname of your SMTP server (e.g., `smtp.gmail.com`, `smtp.office365.com`). Required.
Port	The port number for the SMTP connection (e.g., `587` for TLS, `465` for SSL, `25` for unencrypted). Required; must be a valid number.
Use SSL	Checkbox to enable SSL/TLS encryption for the SMTP connection. Enable this if your mail server requires a secure connection (most modern servers do).

Test Mail

The Test Mail feature lets you verify that your SMTP settings are working correctly before relying on them for customer emails.

Fill in the SMTP settings above.
Click Test Mail. A test email form appears below the SMTP settings.
Fill in the test email fields.
Click Send to send the test email, or Cancel to close the form.

If the email sends successfully, a success message is displayed. If the SMTP connection fails, the error message from the mail server is shown so you can diagnose the issue (e.g., incorrect credentials, blocked port, or SSL mismatch).

Test Email Fields

Field	Description
From	The sender email address for the test message. Required; must be a valid email address.
To	The recipient email address for the test message. Required; must be a valid email address.
Subject	The subject line for the test email. Optional.
Body	The body text for the test email. Sent as plain text (not HTML). Optional.

Associations

Print Store

Area	Effect
Transactional emails	The storefront's `SystemEmail` system reads the `SystemMailAccount` record to connect to your SMTP server when sending any transactional email -- including order confirmations, invoice notifications, shipping updates, download-ready alerts, password resets, and inventory warnings.
Contact form	The storefront's contact page (`contactUs.aspx`) uses the `SystemMailAccount` to send contact form submissions. The Support Email value is used as the recipient for these messages.
Email notifications	All email notification templates configured in Email Notifications are sent through this SMTP account. If the account is misconfigured, no notification emails will be delivered.

Email Notifications — all notification templates are sent through this SMTP account
General Settings — storefront identity settings used in email sender fields
Order Status — status transitions trigger emails delivered via this account