User Carts

View and manage customer shopping carts across your storefront, including search, cart contents, and bulk cleanup.

The User Carts page gives administrators a consolidated view of all active shopping carts across a storefront. Each row represents a customer who has items in their cart, showing their contact information, the number of items, and the cart subtotal. Use this page to monitor pending purchases, investigate abandoned carts, delete stale carts to free up resources, or navigate directly to a customer's profile.

This is a read-only summary view of cart data. To view or manage individual cart items for a specific customer, navigate to their profile via the Customer Info action, then open the Carts tab on the user detail page.

View User Carts

From your Unified Admin, go to Users > User Carts.
The list displays all customers with active shopping cart items for the currently selected storefront.
Use the search panel at the top to filter by date range or search text, then click Search. Click Reset to clear filters and reload all carts.
The grid supports client-side pagination with automatic page sizing.

Search Panel

Field	Description
Start Date	Filter carts last updated on or after this date. Uses a date picker.
End Date	Filter carts last updated on or before this date. Must be greater than Start Date.
Search	Free-text search matching customer name, email, or other identifying fields.

List Columns

Column	Description
Customer#	Unique numeric identifier for the customer account.
First Name	Customer's first name.
Last Name	Customer's last name.
Email	Customer's email address.
Last Updated	Date and time the cart was last modified (MM/DD/YYYY hh:mm:ss AM/PM).
Item Count	Number of distinct items currently in the customer's cart.
Sub total	Cart subtotal displayed as currency (before tax and shipping).
Action	Menu with Customer Info and Delete options.

Actions

Action	Description
Customer Info	Navigates to the customer's Site Users detail page, where you can view the Carts tab for individual item details.
Delete	Deletes all cart items for this customer after a confirmation prompt. The row is removed from the grid. This cannot be undone.

View Individual Cart Items

To see the specific products in a customer's cart:

Click the Action menu on a cart row and select Customer Info.
On the user detail page, click the Carts tab.
The Carts tab shows each item with a product thumbnail, name, quantity, line total, last updated date, and a delete action to remove individual items.

Column	Description
Preview	Thumbnail preview of the product in the cart.
Name	Product name.
Quantity	Number of units for this line item.
Total	Line item total displayed as currency.
Last Updated	Date and time the item was last modified.
Action	Delete button to remove the individual item from the customer's cart.

Associations

Print Store

Area	Effect
Shopping cart page	Cart items shown here are the same items customers see on their View Cart page. Deleting items in the admin removes them from the customer's storefront cart.
Cart counter	The storefront's cart counter component reflects the current item count. Deleting items via the admin updates this count on the customer's next page load.
Checkout flow	Items in a customer's cart proceed through the storefront checkout. Monitoring carts here can help identify customers who may need assistance completing their purchase.

Site Users — view individual cart details on the customer's profile page
User Projects — see saved designs that may become future cart items
Orders — view completed purchases from customers who checked out
Products — manage the products that appear in customer carts