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Organizations

Group customers into organizations with shared addresses, theme overrides, and product collection assignments.

Organizations let you group customers under a shared entity that controls their storefront experience. Each organization can have its own Print Store theme, product collection visibility, shared addresses, and an optional integration ID for connecting to external systems. When a customer belongs to an organization, the storefront uses the organization's theme and collection assignments to determine what that customer sees and how their store looks.

Organizations are distinct from User Groups. While both can assign themes and collections, organizations focus on company-level grouping with shared addresses and integration IDs. User Groups offer additional features like discounts, payment methods, order approval, and auto-assign rules.

View Organizations

  1. From your Unified Admin, go to Users > Organizations.
  2. The organization list displays all organizations for the current storefront in an AG Grid table with search and pagination.
  3. To search organizations, click the Search button and enter a search term.
  4. To add an organization, click the Add Organization button in the top-right corner.
  5. To edit or delete an organization, use the Action menu on any row.

Organization List Columns

ColumnDescription
IdUnique identifier for the organization.
OrganizationName of the organization.
DescriptionBrief description of the organization's purpose.
User CountNumber of customers currently assigned to this organization.
ActionMenu with View/Edit and Delete options.

Add/Edit Organization

  1. From the Organizations list, click Add Organization or choose View/Edit from the Action menu on an existing row.
  2. Fill in the organization details and settings.
  3. Click SAVE to create or update the organization. Click CANCEL to return to the list without saving.

The organization name is required. The Save button is disabled until a name is entered.

Organization Info

The top section shows two cards side by side with the organization's core settings.

FieldDescription
OrganizationName of the organization. This is the only required field.
DescriptionOptional text describing the organization (e.g., department name, company division).
Integration IdOptional identifier for mapping this organization to an external system such as a print MIS, ERP, or wholesale API. Used for automated order routing and third-party integrations.
Print Store ThemeAssigns a storefront theme override for all users in this organization. Select "Default" to use the storefront's base theme, or choose a custom theme. Themes are configured in Site Themes.
CollectionsMulti-select dropdown to assign one or more product collections. When collections are assigned, organization members only see products belonging to those collections in the storefront catalog. If no collections are assigned, members see the full catalog. Collections are configured in Collections.

Tabs: Organization Users | Addresses

Organization Users Tab

The Organization Users tab manages which customers belong to this organization. Assigning a customer to an organization links their account so they inherit the organization's theme and collection visibility when logged in to the storefront.

To add a user, click Add User to open a search dialog. Search for existing customers by name or email and select them. The selected customer is immediately assigned to the organization.

ColumnDescription
Customer #Unique customer identifier.
First NameCustomer's first name.
Last NameCustomer's last name.
UsernameCustomer's login username.
EmailCustomer's email address.
ActionMenu with View/Edit (navigates to customer detail) and Remove (unlinks the user from the organization without deleting their account).

Addresses Tab

The Addresses tab manages shared addresses for the organization. These addresses can be used during checkout by any member of the organization, providing a centralized address book for companies with multiple shipping locations.

To add an address, click Add Address to open the address dialog.

Address List Columns

ColumnDescription
Address NameA label for identifying this address (e.g., "Main Office", "Warehouse").
CompanyCompany name associated with this address.
First NameContact first name.
Last NameContact last name.
Address 1Primary street address.
Address 2Secondary address line (suite, unit, etc.).
Address 3Additional address line.
Address 4Additional address line.
CityCity name.
StateState or province.
Post CodePostal or ZIP code.
CountryCountry name.
PhonePhone number for the address contact.
EmailEmail address for the address contact.
ActionMenu with View/Edit and Delete options.

Address Dialog Fields

FieldDescription
Address NameRequired. A label for the address.
CompanyRequired. Company name.
CountryCountry selection. Defaults to US. Changing the country resets the State field.
First NameRequired. Contact first name.
Last NameRequired. Contact last name.
Address 1Required. Primary street address.
Address 2Optional secondary address line.
Address 3Optional additional address line.
Address 4Optional additional address line.
CityRequired. City name.
StateDropdown of US states when Country is US; free-text input for other countries. Defaults to "None".
Post CodeRequired. Postal or ZIP code.
PhoneRequired. Phone number.
EmailRequired. Email address.
Is ResidentialCheckbox indicating whether this is a residential address. Affects shipping rate calculations.

Associations

AreaEffect
Theme OverrideWhen an organization has a Print Store Theme assigned, members see that theme instead of the storefront default. This allows per-company branding within a shared storefront.
Product Catalog VisibilityCollection assignments control which products organization members see. The storefront's CatalogManager combines organization-level and user-group-level collection assignments to build each customer's product catalog.
AuthenticationDuring login, the storefront adds the customer's organization ID as a claim. When a storefront instance is scoped to a specific organization, only members of that organization can authenticate.
Checkout AddressesOrganization addresses are available during checkout, giving members access to shared company shipping/billing locations.
New User AssignmentWhen a storefront instance is configured with an organization, new customer accounts created through registration are automatically linked to that organization.
  • User Groups — apply group-level discounts and controls alongside organization settings
  • Site Users — manage the customer accounts assigned to organizations
  • Site Themes — configure the storefront themes available for organization overrides
  • Collections — build the product collections assigned to organizations

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