FTP Accounts

Create and manage SFTP accounts for accessing your storefront's file storage on Azure Blob Storage.

FTP Accounts lets you create SFTP user accounts that connect directly to your storefront's Azure Blob Storage container. These accounts provide a fast way to download order files, upload site theme assets, and manage storefront content outside of the admin UI. Each account is scoped to your storefront's storage container with full read, write, delete, list, and create permissions.

Accounts are created as Azure Storage local users and connect via the SFTP protocol (SSH File Transfer Protocol). The page displays all existing accounts in a grid on the left, with SFTP connection details on the right for quick reference.

View FTP Accounts

From your admin, go to Settings > Domain Tools > FTP Accounts.
The left panel shows a paginated grid of existing FTP accounts. The right panel displays SFTP connection samples.

Grid Columns

Column	Description
Username	The local user name for the SFTP account. This is the identifier used when connecting and is combined with the storage account name to form the full SFTP username.
Action	Menu with two options: Regenerate Password and Delete.

FTP Connection Samples

The right panel provides the connection details needed to configure an SFTP client:

Field	Value
Protocol	SFTP - SSH File Transfer Protocol
Host	`printnowprodstorage.blob.core.windows.net` (click the copy icon to copy)
Username	Select from a dropdown of all created accounts. The format is `printnowprodstorage.{username}`. Click the copy icon to copy the selected value.
Password	Masked (********). The password is only shown once when creating the account or regenerating it.

Add FTP Account

Click Add FTP Account in the page header.
In the dialog, enter a Username for the new account.
Click Save. The system creates the account on Azure Blob Storage.
A confirmation dialog appears with the generated password. Click Copy to copy the password to your clipboard. This is the only time the password is displayed -- save it securely.
If the username is already taken, an error message is shown and you must choose a different name.

The new account appears immediately in the grid and is added to the Username dropdown in the connection samples panel.

Regenerate Password

Click the Action menu on any account row.
Select Regenerate Password.
A dialog displays the new password. Click Copy to copy it to your clipboard.

The previous password is invalidated immediately. Any SFTP clients using the old password will need to be updated.

Delete FTP Account

Click the Action menu on any account row.
Select Delete.
Confirm the deletion in the dialog.

The account is removed from Azure Blob Storage and can no longer connect. This action is logged in the Activity Log.

Activity Log — FTP account creation and deletion are logged here
Site Bindings — manage the custom domain for the storefront these FTP accounts access
Store Clone — cloned stores get their own storage container requiring new FTP accounts